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Dropbox customer service human being
Dropbox customer service human being






We may prevent you from sending new envelopes if your send volume exceeds Reasonable Use. Send volume is subject to our Reasonable Use Policy. If you do send more than 100 envelopes in your first year, our sales team may contact you to help you choose the plan that best meets your needs.

dropbox customer service human being

The number of envelopes sent for signature using PowerForms or Bulk Send will also count towards this allowance. You will be able to correct an envelope in flight prior to completion without having it count toward the plan allowance.

dropbox customer service human being

Once an envelope is sent, it will count towards this allowance whether or not the envelope is signed or completed. Monthly plans have a pro-rated monthly allowance. Therefore, Standard and Business Pro annual plans include an allowance of up to 100 sent envelopes per user per year. Based on historical usage of our existing customer base, we know that 100 envelopes per user per year far exceeds the needs for most customers. number of envelopes sent for signature) should not be a deciding factor in selecting your eSignature provider, and we understand that you may not know how many envelopes you’ll need to send for signature in your first year with DocuSign. Our eSignature Personal plan includes five (5) envelopes every month. Trying to get a price quote for a non-profit /educational account for a client (agent quoted directly off the website and had no idea what I was talking about)Įvery single time I had an endless disorganized exchange back-and-forth with people whose communication skills were very poor and who think deflecting the issue is an acceptable way of closing out tickets.The number of envelopes you can send for signature depends on your plan type. Trying to troubleshoot an issue where files are randomly corrupted upon save with no error notice (issue unresolved - blamed end-users and Adobe) Trying to report a security vulnerability on a business account (which they ignored and is still present) That being said, dealing with Dropbox customer support recently has been a nightmare. I have recommended the program to numerous companies and users who are now actual paying customers.

dropbox customer service human being

I migrated clients away from other cloud offerings to Dropbox Business and Enterprise. I am a long time Dropbox Plus user and used to sing the praises of the company with evangelical fervor to anyone who would listen.








Dropbox customer service human being